Shipping policy

Shipping

  • Orders are delivered nationwide in South Africa.

  • Orders are typically dispatched within 1–3 business days after purchase.

  • Delivery timelines may vary depending on the courier and location.


Refund / Returns Policy

When returns are accepted

  • Items can be returned if they are:

    • Unused

    • In the original packaging

  • Returns must be made within 7 days of delivery.

Where returns go

  • Faulty equipment or returns must be sent back to the Daynight Electrical offices in Johannesburg.

Condition requirements

  • The product must be in a resalable condition.

  • Items that are used, damaged, or missing packaging may not qualify for a return.


General Terms / Store Conditions

Payment

  • Payments are processed securely through online payment systems (cards and other supported methods).

Product availability

  • Products may sometimes be subject to stock availability.

  • Some products may require quote confirmation before purchase.

Business information

  • The store operates as Daynight Electrical (Pty) Ltd.

  • They supply electrical equipment, tools, PPE, and hardware mainly for contractors and tradespeople.

Support

  • Customers can contact the company for:

    • quotes

    • support

    • trade accounts

    • order assistance.


Key Takeaways (Simple Version)

  • Shipping across South Africa.

  • Orders usually ship within 1–3 days.

  • Returns allowed within 7 days.

  • Items must be unused and in original packaging.

  • Faulty products must be returned to Johannesburg office.